What a breath of fresh air!!
I had a leak coming through my screened porch, so I called three roofers to come take a look at it. One roofer failed to show twice. The second roofer gave me a quote and then when I asked for more detail, increased his quote by $8000. Romero was different from the beginning!
First of all, I was answered by Dan, who promptly scheduled a time that he could come look at the job. Within 5 minutes of arriving, he diagnosed the problem as being a low-sloped roof. You see, you can’t install shingles on a low-sloped roof (between a pitch of 4/12 and 2/12 is borderline … it can be done with special precautions … but below 2/12, forget about it). The previous roofer had installed shingles on a pitch of 1.5/12. When I called them to make it right … they offered to patch it (with Silly Putty and and a glue stick), but not do it correctly. – Scott Walker
The gutter on the back of our house was damaged from a tree falling during a summer thunderstorm. I called Romero Roofing based on positive Google reviews. What a great customer experience. Very polite and very professional from the start.
The owner answered my call and had his project manager Dan call me back a few hours later. Dan was extremely professional and provided me with a very reasonable quote. The job I needed accomplished was really much smaller that what they typically do, yet he still made me feel like my business was just as important to them as any other job. He scheduled a crew to come out within a few days.
On the scheduled day, the crew was running a little later than planned, but before I even had time to wonder where they were, Dan gave me a courtesy call to let me know they were on their way and apologized for the delay.
The two gentlemen who showed up were very proficient at their task and quickly tore down 50 feet of damaged gutter and replaced it with a very nice seamless run. They cleaned up around the work site and the only indication they ever showed up was my clean, white gutter. They thanked me for letting them perform the work before they left.
Overall very impressed. From start to finish they made this issue easier to deal with and provided outstanding customer service. If the future requires me to need any of the services they offer, Romero Roofing will be the first company I call. Highly recommend. – Bardford C.
If you are looking for a professional who does roofing and remodeling, I strongly recommend you call Romero Roofing. They just installed a new roof for us last month and did an outstanding job. As a realtor for 31 years I have dealt with a lot of roofing companies but in my opinion Romero Roofing will go the extra mile to make sure they do the best work at a very fair price. If I could give that company 6 stars instead of five I would certainly do it. – Diane W.
The last storm caused some roof damage. I contacted Francisco to see if he could fix the roof before the next wave of storms. He said he was very busy but would get to me in about a week. Actually, he had his guys come by two business days later. They fixed the area I identified and went beyond that by identifying and fixing other potential trouble spots. They worked very diligently and professionally. The price for the repair was very realistic and affordable. I am certain to call them back if I have any needs in the future. Francisco was extremely helpful and friendly throughout the entire experience. – Rich R.
Francisco Romero and his team came and put a new roof on our house and it was a very easy experience.. We love the roof and would recommend his team to family and friends. He has also repaired my daughters roof. If you need a roof call them for a great job. -Connie W.
Called and got an estimate was a fair estimate to me workers arrived installed metal roof in a timely manner did an excellent clean up and new metal roof looks fantastic all in all this company does great work and would recommend them to friends and family – Jim M.
Everything you could ever ask for in a contractor: Honest, highly skilled, hard working. We are extremely satisfied with our new roof and the quality of work Romero Roofing did for us. The workers cleaned up our yard completely. Very Satisfied, if you are looking for a new roof you could not find a better contractor. – Sandilee J.